1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: This includes your name, email address, and other contact information when you sign up for newsletters, submit contact forms, or participate in surveys or promotions.
- Usage Data: We collect non-personal information about your interaction with our website. This can include your IP address, browser type, referring website, pages you visit, and time spent on each page.
- Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and serve personalized content or advertisements. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To improve our content and services: Your usage data helps us analyze and optimize the performance of our website and content, especially related to climbing accessories.
- To personalize user experience: We may use your information to tailor content, offers, or recommendations based on your preferences.
- To communicate with you: We may use your contact information to send you newsletters, updates, promotions, or respond to your inquiries.
- To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share information in the following situations:
- Service Providers: We may share your information with third-party vendors who assist with our website operations (e.g., email delivery services, analytics providers). These service providers are obligated to keep your information secure and use it solely for the services they provide to us.
- Legal Requirements: If required by law or in response to valid legal requests, we may disclose your personal information to authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Security of Your Information
We take the security of your personal information seriously and use reasonable physical, electronic, and managerial safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies before providing any personal information.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access and Correction: You may request access to or correction of your personal information held by us.
- Data Deletion: You may request that we delete your personal information, subject to any legal retention requirements.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
- Cookie Preferences: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. International Transfers
If you are accessing our website from outside the United States, please note that your personal information may be transferred to and processed in countries with different data protection laws. By using our services, you consent to the transfer and processing of your information in these jurisdictions.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any changes will be posted on this page with an updated “Last updated” date. Please review this policy periodically for any updates.